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At the moment, our information about paying for care services applies to England only. We are updating our information to make it relevant for people living in Scotland and Wales. In the meantime, please visit Age Scotland or Age Cymru.
If you have complex health and care needs, the NHS might need to pay for your care outside hospital. This could be in your home or in a care home.
NHS Continuing Healthcare is care that's arranged and paid for by the NHS. It covers personal care, health care, and care home fees including food and accommodation.
If you qualify, your care will be free. The NHS will not look at your finances to see if you need to pay towards the costs.
To get NHS Continuing Healthcare, you must have an assessment by health and care professionals. People who can get it:
There’s no list of conditions that mean you’ll automatically get NHS Continuing Healthcare – the assessment looks at your personal situation.
An assessment might happen when:
If you’re not given an assessment, but think you should have been, ask your GP, doctor, social worker. You can also ask your local Clinical Commissioning Group (CCG) – they are responsible for health services in your area. Find the contact details on your local CCG on the NHS website.
The first step is usually a screening assessment using the Checklist Tool. Your health or care professionals use this document to decide if you qualify for a full assessment.
In the full assessment, they use the Decision Support Tool (DST). This tool is to work out whether you have a ‘primary health need’ – if you do, you can get NHS Continuing Healthcare.
When you have an assessment, health and care professionals will look at:
If you get NHS Continuing Healthcare, your health and care needs will be reviewed three months after you first qualify, and at least once a year after that, to make sure you’re still getting the right care. If your condition changes, you may find you no longer qualify for NHS Continuing Healthcare. This can only happen if:
If you’re turned down for NHS Continuing Healthcare after a full assessment, you have the right to ask for the decision to be reviewed. Read our factsheet Continuing Healthcare – should the NHS be paying for your care? for more information, or call our Helpline on 0800 319 6789 to speak to an adviser.
If you can’t get NHS Continuing Healthcare, you may qualify for NHS-funded nursing care. You can get this if:
If you’ve had a full NHS Continuing Healthcare assessment, this should provide enough information to decide if you can get NHS-funded nursing care.
If you qualify, you’ll get £209.19 a week (2022/23 rate) towards the nursing part of your care home fees. If you pay your own fees, this money is normally paid directly to the nursing home. This could reduce your overall care home fee (depending on your contract with the home). If the council pays for your care, the funding will go straight to them.
For more information on who can get NHS Continuing Healthcare and how the assessment works, visit the NHS website, read our factsheet Continuing Healthcare - should the NHS be paying for your care? or call our Helpline on 0800 319 6789 to speak to an adviser.
If you want to ask for an assessment, contact your CCG’s NHS Continuing Healthcare team. Find their details by entering your GP surgery’s postcode on the NHS website.
By calling Independent Age's free and impartial Helpline, you can get information and advice from one of our friendly advisers, or order our free guides.