Our free guides and factsheets are full of information to help you boost your income, find the care you need, remain independent, choose the right place to live, stay connected with others, and more. They are aimed at people who live in England.
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Wellbeing
Advice guides
Ways to overcome loneliness
Factsheets
Social groups, activities and befriending services for older people.
How to get a Blue Badge, mobility equipment and other support if you're disabled or have a long-term health condition.
End of life
Advice guides
How you might feel after a death and where to find support.
How to plan for the end of your life and where to get support
Factsheets
The practical things you will need to do when someone dies.
How you can prepare for someone you trust to manage your money or make welfare decisions on your behalf.
Health and care
Advice guides
How to recognise the signs and the action you can take.
Practical tips on staying warm and healthy in the winter months
How to manage and live well if you have one or more long-term health conditions.
How to protect yourself in hot weather
How to cope with anxiety and where to get support
What hoarding is and where to get help
How to know if you have a problem and where to get help
This guide helps you know what signs to look for and what to do if you suspect harm, neglect or mistreatment are happening.
Practical, financial and emotional support if you're a carer
How to find help to stay independent in your own home
Factsheets
What NHS Continuing Healthcare is, who is eligible and how the assessment process works.
What happens before, during and after your hospital stay.
How to make a complaint if you're unhappy about the health or social care services you receive.
Find out your options if you're unhappy with a health service.
Find out your options if you're unhappy with a social care service.
How to ask for a care needs assessment and what care and support services may be available.
How to get help from the council as a carer.
Disability equipment can help to keep you independent at home and in the community.
What independent advocacy is, when it may be needed, and how to access it.
Getting more choice and control over your care: who provides it, where it’s provided and when.
What to look for when choosing home care.
Telecare, telehealth and other types of technology that could help you.
Housing
Advice guides
How to find the home that's right for you
Advice to help you protect your property
How to spot the dangers and get help to stay safe at home
How to find sheltered housing and extra care housing
Where to start and what to consider
How to help the move go smoothly when you're moving into a care home.
Factsheets
How to find out which adaptations or equipment could help you, ask for help from the council, and apply for a grant.
Help and grants that may be available when carrying out any work to your home.
Money
Advice guides
How to boost your income and cut your bills.
How to spot, avoid and report scams
Ways to reduce your bill
Extra money to boost your retirement income
Extra money if you have a disability or health condition
Advice on paying for your own care at home or in a care home
How to claim regular money for your retirement
Support with your rent or mortgage if you're on a low income
Extra money to help with costs if you’re caring for someone
Factsheets
The financial help available towards your rent.
Who can apply for Attendance Allowance, how to do it and how much you could get.
Who can apply for Personal Independence Payment and how to do it, and advice for people already getting Disability Living Allowance.
Who qualifies for Pension Credit, how to make a claim and how much you could get.
What the State Pension is, who can get it, and how much it's worth.
How to get help with essential costs, such as heating costs and unexpected expenses
What underlying entitlement to Carer's Allowance is, what extra benefits you could get and how to make a claim.
Paying for a place in a care home can be complicated. This explains how the system works.
Explains when a top-up fee may have to be paid towards your care home fees.
What you may or may not be able to do with your capital if you need help to pay for your care.
How the council works out what you pay towards care in your own home
When you may need to sell your property to pay care home fees, and the alternatives such as a deferred payment agreement with your council.
How to challenge a benefits decision and where you can get support
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