Call our freephone Helpline on 0800 319 6789

Call us if you:

  • want to order a guide or leaflet
  • would like to discuss receiving regular friendship calls or visits
  • would like us to provide you with advice

Our Helpline team are friendly and helpful. If we can help right away we will do, and if you need advice on something a bit more complicated we will arrange a time for you to speak with one of our advisers (or recommend someone else if it is not one of our areas of expertise).

You can also call to arrange for us to send you copies of our free advice guides or leaflets (or alternatively order them online).

Our areas of expertise

Call our Helpline and we will aim to provide you with advice or support directly, or to point you in the right direction. Our particular areas of knowledge include:

  • care and support
  • money and benefits
  • health and mobility

Free and impartial

Our advice and information services are completely impartial. We do not sell products or services and we do not receive a payment from any organisation for recommending that organisation’s product or service.

Next steps

Call the Helpline

Call our freephone line on 0800 319 6789

Normal opening hours are as follows:

  • Monday to Friday - 8:30am to 6:30pm
  • Weekends and bank holidays - Closed

You can also email us at

Information on this website

There is also a lot of information available on this website. Visit our information pages for advice on subjects such as money, support and care, housing options, health, your personal life, and future planning.

Free guides

We publish free guides on a range of subjects. These can be ordered through this website or by calling our freephone Helpline.

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