You may feel unsure about how to approach an important subject with your friend or relative. Planning ahead can help you have a sensitive and positive conversation.

Next steps

Prepare for the conversation by thinking about what you'll say, where and who else could be there. For advice, speak with our Helpline.

Look into their options. Start with our website, which has information on topics like health, housing, money and care.

Remember to be patient and listen to what they have to say. Give them time – these could be important decisions to make and they may need to think about them.

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