We give free, impartial advice over the telephone for older people, their families and carers on issues such as care and support, money and benefits, health and mobility. 

Call our Helpline on freephone 0800 319 6789, Monday to Friday, 8:30am-6:30pm, closed weekends and bank holidays or email your query to

Information, guides and advice leaflets

We provide information for older people, their families and carers through this website and by distributing free printed advice guides and leaflets. Topics include money, support and care, housing options, health, personal life and future planning.

Regular calls and visits

With the help of our committed volunteers, we provide friendship services to relieve loneliness and isolation. These are delivered through phone calls, visits, telephone discussion groups and more, enabling older people to feel more connected to their local community.


We want the UK to become the best country in the world in which to grow older. We campaign to ensure people can enjoy a financially secure, healthy, active and connected older age.


Whatever your talents, you can use them to help improve the lives of older people. We have a number of volunteer roles available to suit you, from regularly visiting or calling older people, to helping to support our new recruits. We'll give you the training necessary and also cover your expenses.

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