How we help

We provide free information and advice for older people and their families on care and support, money and benefits and health and mobility, along with friendship services to relieve loneliness. We also use the knowledge and insight gained from our frontline services to challenge poor care and campaign for a fair deal for older people – a reasonable standard of living, fair access to information and an opportunity to contribute to their communities.

Helpline

We give free, impartial advice over the telephone for older people, their families and carers on issues such as care and support, money and benefits, health and mobility.

Call our Helpline on freephone 0800 319 6789, Monday to Friday, 8:30am-5:30pm, closed weekends and bank holidays or email your query to advice@independentage.org

Information, guides and advice leaflets

We provide information for older people, their families and carers through this website and by distributing free printed advice guides and leaflets. Topics include money, support and care, housing options, health, personal life and future planning.

Telephone groups

We provide telephone groups for older people to connect with new friends and to learn more about the issues that matter to them. Our telephone groups are particularly aimed at those who aren't online or can't get out and about in their local communities.

Campaigning

We want the UK to become the best country in the world in which to grow older. We campaign to ensure people can enjoy a financially secure, healthy, active and connected older age.

Volunteering

Whatever your talents, you can use them to help improve the lives of older people. We have a number of volunteering roles available to suit you, from facilitating telephone groups with older people, to helping in your local community. We'll give you the training necessary and also cover your expenses.