For people over the age of 65, the most common type of scam is an impersonation scam. This is when an organisation or person contacts you out of the blue asking for your help and money. If a Nationwide member over 65 has been scammed, they can be referred to Independent Age for support. Specialised teams will offer person-centred support, which could range from checking entitlements and welfare benefits to signing up for a class to build confidence.
Nationwide has also sponsored our Scamwise guide. The guide is available in Nationwide branches, or you can order the guide here.