What are Good to Know Groups?

These are free national telephone events, offering social and learning opportunities to people who may not be online or who may struggle to get out and about in their communities. The groups connect people aged 65+ with their peers and useful organisations, to hear and talk about issues that matter to them. Think of these groups like a cup of tea and a chat at a community centre, but over the phone in the comfort of your home. See the programme of upcoming talks.

Alongside our telephone groups, we also run webinar sessions.

What happens at a Good to Know Group?

Good to Know groups meet most weeks and last around an hour. For each group, we invite a different guest speaker to come and tell us a bit about their organisation and an issue or topic that matters to older people. There’s always a chance to learn something new, to ask questions and to hear about other people’s experiences.

What kind of topics do the groups cover?

We cover all kinds of topics, like wellbeing, social care, money and scams. In 2023 we held groups marking National Sleep Awareness Day, Stress Awareness Month, Pride Month and much more. We regularly host Scamwise and Moneywise groups, which are based on our guides and help to keep you alert and knowledgeable about your finances and safety. Remember, you can order these guides for free from our website. If there’s a topic you’d like us to cover, let us know – we’re all ears.

Do I have to commit to attending regularly?

Not at all – you just choose which groups sound useful to you. We usually host four Good to Know groups each month, and you’re welcome to join as many as you like.

How does it work?

Sign up to our mailing list and we’ll keep you in the loop about all our upcoming groups. You then choose which groups you’re interested in joining that month and give our Helpline team a call for free on 0800 319 6789 or email telephone.services@independentage.org to book your place. We won’t automatically book you a place at every group – you’ll need to let us know.

What if I forget about an upcoming session?

Our friendly Helpline team will give you a reminder call the day before.

How do I sign up?

Call our Helpline for free on 0800 319 6789 or email telephone.services@independentage.org.

Upcoming talks

To sign up for any of the talks, please call our freephone Helpline on 0800 319 6789 or email telephone.services@independentage.org. Alongside our telephone groups, we also run webinar sessions.


Campaign with us!

Tuesday 26 March 11am–12 noon 

Our campaigns team works to make sure nobody faces financial hardship in later life. Join this session to share your experiences of later life and help us tell decision makers what needs to change.


Stress awareness

Thursday 11 April 11am–12 noon

Come to unwind and blow off steam as we try out some different ways to relieve stress, which you can continue practising at home. 

Home safety

Wednesday 17 April 12 noon–1pm

The home is the most common location for an accident to happen. We'll discuss spotting hazards in your home and to prevent accidents – like falls, fires or spills. 


Tuesday 23 April 11am–12 noon

We’ll talk about how green spaces can benefit wellbeing. Whether or not you have a garden or are experiencing mobility issues, this session is for everyone. 

Attendance Allowance

Tuesday 30 April 11am–12 noon

Attendance Allowance is extra money if you are over State Pension age and have a long-term disability or health condition. Join us to hear more about what you might be entitled to and how to claim. 

  • It was the highlight of my week. There are people from all sorts of walks and backgrounds… everybody’s got something to contribute.


  • Somebody tried to scam me last week out of £900. They said I owed money (pretended to be the bank) and sent me a code. But I was lucky, I rang my bank and never touched it. If I hadn't had that session with Independent Age, I might have fallen for it.


Frequently asked questions

Yes – as long as you have that person’s consent to refer them. Let us know their details by calling our Helpline for free on 0800 319 6789 or emailing telephone.services@independentage.org. Or, you can share our contact details and ask them to give us a call.

Our groups are free to join. You may want to check with your telephone supplier about how many free minutes you get with your mobile or landline package.

We’re here to answer any questions you might have before you sign up – give our Helpline team a call for free on 0800 319 6789 or email telephone.services@independentage.org.

Our Good to Know groups are run over the telephone, so you don’t need to be online.

There’s no need to take extensive notes. After each group, we send out a follow-up letter with details of what we discussed during the group and how to get more information or support. If you still have questions after that, we’re here to help – give our Helpline team a call for free on 0800 319 6789 or email telephone.services@independentage.org.

No – we don’t record our groups, but we can send you the follow-up letter if you can’t make it. Just let us know.

Good to Know webinars

Attendance Allowance webinar

Attendance Allowance is extra money you can claim if you’re over State Pension age and need help with your care needs or regular supervision. It’s not means-tested, so you can claim it whatever your income or savings. 

Learn more in our upcoming webinar on Thursday 25 April, 2pm 3pm.