General enquiries
Call us: 0800 319 6789
Email us: charity@independentage.org
Or write to us: Independent Age 18 Avonmore Road London W14 8RR
Or chat with our Helpline team from Monday to Friday, 9am to 5pm using web chat – look for the yellow Need help? Let’s chat box on this screen – or on 0800 319 6789. You can also email the Helpline team: helpline@independentage.org.
Call our free Helpline on 0800 319 6789 to speak to our friendly team about the issues that matter: money, housing, health and care. You can also email advice@independentage.org or visit our Get advice pages. Take a look at our full range of publications too.
We always need more volunteers to support our work. If you can spare a few hours a month and would like to find out more, please email our Volunteering team at volunteering@independentage.org or call 0207 605 4255.
You can email the Media team at media@independentage.org or call 07545 209 589. This is our after-hours number too, so you can reach us after 5pm during the week and on weekends.
If you’d like to make a donation or leave a legacy to Independent Age in your will, please email our Fundraising team at supporters@independentage.org or call 0207 605 4223.
If you’d like to work with us, visit our Careers page.
Supplier enquiries
We value strong, open relationships with our partners and suppliers. We encourage a diverse supply chain and actively choose to work with companies that align with our ethics and values. Read about our minimum requirements for suppliers.
How to make a fundraising complaint
If you're unhappy with anything we’ve done while fundraising, you can make a complaint by calling us on 020 7605 4223 (Monday to Friday, 9am to 5pm – or leave a message outside these hours) or emailing supporters@independentage.org.
You can also write to: Supporter Operations Independent Age 18 Avonmore Road London W14 8RR
Read our complaints procedure.