Roles descriptions outline the duties and expectations of a volunteer role. Please read through these so you have a greater understanding of what is expected for each role.
Outlines the role specific training needed to be delivered for specific roles. Each training is different but covers areas such as: Common issues affecting older people, the people Independent Age support, understanding your role, the issues that arise in volunteering and recording and reporting.
- Volunteer visitor training presentation (1 to 1) (PDF)
- Volunteer visitor training presentation (Group) (PDF)
- Volunteer visitor training presentation (Webinar) (PDF)
- Volunteer visitor training key points handout for volunteers (PDF)
- Volunteer visitor pre-course training pack (DOC)
The volunteer boundaries provide a framework for everyone to understand what is and isn’t included in the volunteering role, and to protect the volunteer from being asked to do something outside their role.
Induction checklists outline everything a volunteer will need to have completed prior to starting their role. As a training volunteer you will need ensure all relevant training has been delivered making sure you liaise with their Independent Age contact along the way.
This section provides a greater understanding on what Independent Age does and how the charity works.
- Lone Working Policy (PDF)
- Lone Working Guidance (PDF)
- Risk Assessment - Friendship Roles (DOC)
- Risk Assessment Process (DOC)
Liaising with other volunteers
These two documents give an overall picture of all volunteer roles and where they fit within the structure. When delivering training it is important to know who will be supporting them in their role and where you can signpost them to find more information and help.