A huge thank you to those of you who completed our supporter survey in February. We were delighted to find that, overall, you feel you receive the right amount of communications from us and are thanked properly for your generous support. We were also heartened by your main reasons for supporting us, which for 66% is to help combat loneliness and, for 73%, is to help older people maintain their independence.
Most of all, we were thrilled that an overwhelming majority of you said you plan to continue supporting us. This really is incredibly encouraging.
In this issue of Support Matters, you can read about some of our highlights from 2018; how more and more people are using our services and getting involved in our work. We also share exciting news about our campaign for free personal care, and look to the future with an article from our Innovation Lead, Simon, on why his work has never been so crucial. We hope you enjoy the read.