Welcome!

Thank you for all the ways you support us. You’ve helped us make a tremendous impact on the lives of the older people we work with.

2019 was a successful year for Independent Age. The money we raised with your help allowed us to reach out and support more than 1.3 million older people through our volunteering service, information and advice guides, and helpline.

Our helpline alone supported more than 84,000 older people, their families and their carers. One of these people was Stanley, who called our helpline and, with our expert advice, he was able to claim money he was entitled to. Stanley's story shows how even small uplifts to the income of older people can help them feel less isolated. You can read about Stanley on page 7.

We also share the latest news about our campaign for free personal care for over-65s, and we introduce you to two of our fabulous campaigners, Patricia Phipps and Margaret Dangoor.

We hope you enjoy this issue.

Sally Sheehy