Receiving Pension Credit can make a real and positive difference to the lives of older people in financial hardship, particularly during the cost-of-living crisis. However, uptake of Pension Credit has been consistently low. The latest government statistics available estimate that up to 850,000 people could be eligible for, but missing out on, this vital benefit.

While the UK Government has a key role to play in promoting the take-up of Pension Credit, our research has highlighted that activity at a local level, including by local authorities, can make a significant difference to Pension Credit uptake.

This toolkit summarises what we’ve learnt from speaking to representatives at local authorities and other organisations about work they’ve done to increase Pension Credit uptake in their area. We highlight a range of good practice and share five case studies outlining successful initiatives.

Read our toolkit to find out what we’ve learnt about good practice in promoting the uptake of Pension Credit at the local level.