Commenting on new research from the Care Quality Commission (CQC) which found that around 7 million people in England regret not raising concerns about their care, George McNamara, Director of Policy and Influencing at Independent Age, said:

“While this important research shows most people are getting good care, it is saddening that a third of those who claimed they didn’t wish to raise concerns cited the fear of being branded a ‘troublemaker’ if they expressed concern about their, or a loved one’s, care.

“It’s vital that people feel empowered to speak up where they have concerns. We support the CQC’s call for people to share their experience of care. This will help the CQC to get the best possible data, so that any lapses in care standards receive a swift response.”

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