Commenting on the announcement by the Competition and Markets Authority to review the care homes market, Janet Morrison, Chief Executive of Independent Age, the older people’s charity said:
“The CMA’s review of care homes, which we called for in our recent report on the sector, is very good news for residents and their families. It is very hard for them to know whether they are getting value for money in care home costs and we regularly hear concerns about unfair contracts and unreasonable fee increases. All this paints a picture of a sector that is often failing consumers who are at their most vulnerable. While we recognise that care providers operate against a backdrop of severe funding pressures, a CMA review of the sector should identify how it can work better for the older people and families who use it.”