Media reports suggest this week's Panorama Behind Closed Doors: Elderly Care Exposed could raise questions about the use of CCTV in care homes.

Independent Age Chief Executive, Janet Morrison, said:

“In any setting, the privacy and dignity of care home residents must be protected. In the rare cases where there is a genuine cause for concern about the care of a resident we could see the potential for using CCTV.  However cameras must not be used as a matter of routine and we would not want their use to become the norm.  They should never become a substitute for good management and proper staff supervision.”

This week Independent Age is launching Wise Guide 4 – a comprehensive booklet that outlines advice on choosing a care home.  Wise Guide 4 also offers information about what to do where concerns about quality of care are raised.   To order Wise Guide 4 call 0800 319 6611 or email our advice team

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