Talking to a parent, relative or close friend about their plans for the future can be difficult, especially if you want to broach subjects like moving into more suitable housing or making a will. If you want to be able to talk more openly, there are ways you can approach these sensitive topics. You can also find information, advice and services to support you.

We spoke to older people and family members about their experiences of tackling difficult conversations and their quotes appear throughout.

It’s important to respect the older person’s wishes, even if you disagree with their final decision. If they have mental capacity – the ability to make and communicate their decisions – then they will have the final say.

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