What’s in it for me?

People are quite often surprised by how much they receive back when they volunteer. The act of giving your time to help another person fight through their loneliness or social isolation can lead to a great feeling of accomplishment and happiness. 

We provide volunteers with training and a dedicated support network. You will also be given the opportunity to share your experiences with other volunteers through our local and national volunteer events which take place throughout the year.

We will refund any reasonable out of pocket expenses such as travel, telephone calls or postage costs.

If you want to help more people tackle loneliness while utilising your skills and abilities, get in touch today to see how you can make a real difference to someone’s life!  

Man talking on the phone

Telephone Volunteer

Do you have around half an hour per week to spare to make a phone call to an older person who is feeling lonely?

Our volunteers provide a lifeline for older people who are lonely.

People look forward to receiving telephone calls from Independent Age friendship volunteers. It is a mood booster and helps people feel more connected and less lonely. If you are a good listener and enjoy a chat, this is a great volunteering opportunity.

If you have 20-30 minutes to spare once a week for a chat over the phone, this role could be for you. We'll give you the necessary support for the role including training over the phone. And we'll aim to match you with someone with similar interests.
Two women sitting outside talking

Volunteer Visitor

"My visitor couldn't be nicer or kinder. I appreciate the support of Independent Age."

Could you spare an hour a fortnight? Do you like a chat over a cup of tea? Then you might want to think about becoming a Volunteer Visitor. This is often something you do after starting as a telephone volunteer if opportunities arise in your local area.

The Volunteer Visitor role gives individuals the opportunity to make a real difference to the life of a lonely older person. Volunteer Visitors meet regularly with an older person, usually in their home, sharing ‘time, tea and talk’. You'll build a relationship so that the older person feels less lonely and more socially connected.

Visiting can be a great source of satisfaction, enjoyment and fun for the volunteer as well as the person being visited. Giving time to listen to an older person can empower them, improve their physical and mental wellbeing and help build self-esteem. Some older people have life experiences and histories that can fascinate and enthrall!

All people we help have differing needs. As a Volunteer Visitor you'll be matched with an older person living in your local area and you can fit visiting around your other commitments and responsibilities.
Two people filling in a form together

Assessing Volunteer

Do you like meeting new people? Are you observant and have a talent for putting people at their ease? We have a role which will play to these strengths.

Our Assessing Volunteers visit the homes of older people to assess how we can help them. At a time when more and more older people are approaching us for support, Assessing Volunteers play a vital part in the application process, and enable us to reach out and help more isolated older people.

Risk assessments are initially carried out over the phone. The Assessing Volunteer will then visit the older person to discuss any issues and identify the best way we can support them, or highlight when we are unable to help.
A group of people sitting outside, having a discussion

Organising Volunteer

The Organising Volunteer role provides a unique opportunity for you to help us shape and deliver friendship support in your local area. If you enjoy team building, motivating others, and have a bit more time to offer, then you may like to consider this role.

Our Organising Volunteers develop and support a small number of volunteers who regularly visit or call an older person in their local area. The role has three elements;

• being the key contact for Independent Age in your community and promoting Independent Age services
• meeting and assessing older people who apply for our services
• supporting and supervising local volunteers and checking all is well with both them and the older people they visit.

Ideally, you will already have some experience of befriending an older person, but if you feel that you have the organisational and leadership skills needed for the role we’d love to hear from you!

Volunteer vacancies

Our volunteer needs are always changing and even if there are no vacancies listed in your local area, we would still love to receive an application from you. 

North East of England

North West of England

Yorkshire and the Humber 

East Midlands

West Midlands

East of England


South East of England

South West of England



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