Is volunteering right for me?

Answer a few quick questions and find out.

For how long do you plan to volunteer?

For a few weeks

...but we have plenty of other ways to get involved.

For our friendship roles at Independent Age we ask for a commitment of a year. We ask for this commitment so that both you and the older person get as much as possible out of the relationship.

If you feel you can't commit to volunteering for a year, we have other roles such as supporting our office staff or joining our Reader’s Panel

At least a year

Thank you for committing your time to support Independent Age.

For our friendship roles at Independent Age we ask for a commitment of at least year, involving a weekly or fortnightly call or visit, at a time that suits you and the older person you are matched with. We ask for this commitment so that both you and the older person get as much as possible out of the relationship.

Indefinitely

Thank you for committing your time to support Independent Age.

For our friendship roles at Independent Age we ask for a commitment of at least year, involving a weekly or fortnightly call or visit, at a time that suits you and the older person you are matched with. We ask for this commitment so that both you and the older person get as much as possible out of the relationship.

What are you hoping to do when you volunteer?

I'd like to offer some company and friendship to an older person who is feeling lonely in my area

Our friendship roles involve a regular weekly or fortnightly friendly social chat, over the phone or face to face, depending on what is available in your area.

Our service does not provide any form of personal care, respite care, shopping, handyperson or transport services. We would suggest getting in touch with other organisations in your area who offer this service if this is what you’re interested in. The aim of our Friendship Services is to reduce feelings of loneliness in older people and, where possible, encourage them to join in local social activities.

I'd like to help an older person around the house with DIY, medical needs or bring them on outings

We don't provide personal care, respite care, shopping, handyperson or transport services.

We would suggest getting in touch with other organisations if this is what you’re interested in. The aim of our Friendship Services is to reduce feelings of loneliness in older people and, where possible, encourage them to join in local social activities.

Our friendship roles involve a regular weekly or fortnightly friendly social chat, over the phone or face to face, depending on what is available in your area.

I'd like to offer support to the organisation but not work directly with an older person

Our friendship roles aren’t the only way to support Independent Age.

We also have roles such as supporting our office staff  and community roles that don't involve working directly with older people but are a vital part of the charity’s work.

Are you happy to complete some training and have a background check?

I'm happy to complete training, give references and complete a background check

All our roles involve some form of training to help you feel prepared for your role.

One part is Safeguarding training which will give you the skills and knowledge required to identify and respond to any concerns you may have about anybody you come into contact with when you’re volunteering. Depending on what role you apply for, you will also need to complete some more specific training about the role with one our staff members.

We also ask volunteers to give two references and complete a DBS background criminal records checks for our friendship roles. If you have a previous conviction this does not necessarily mean you can’t volunteer.

I'm not happy to complete training or a clearance check

....this is to help you feel prepared for your role.

We have a thorough recruitment process as the safety of the older people accessing our services is our primary concern. We understand that this take time and you may not be in a position to make that commitment. Please get in touch with our Volunteer Recruitment Team to get more information about the process, to help you decide if this is right for you.

If you have a previous conviction this does not necessarily mean you can’t volunteer.

It normally takes around two months before you can start volunteering. Are you happy to wait that long?

Yes, I can wait two months for references, training and DBS

It takes us time to collect references, complete DBS checks and for you to complete your training.

We work hard to make this process as quick as possible, but depending on circumstances, it can take up to two months. We will communicate with you throughout the process but you can contact our volunteer recruitment team at any point to check on the progress of your application.

Two months is too long for me

Unfortunately it takes us time to collect references, complete DBS checks and for you to complete your training.

We work hard to make this process as quick as possible, but depending on circumstances, it can take up to two months.

Are you happy to complete some light administration and follow our policies and procedures?

Yes, I don't mind doing some administration and following the charity’s procedures

All our roles involve some administration work so that we monitor the impact our volunteers are having on the older people we support.

One of the ways we do this is by asking volunteers to log their hours on an online diary sheet. We offer guidance and support with this administration and make it as easy as possible.

We also ask that all our volunteers follow our organisation’s policies and procedures. Any policies relevant to your role will be covered in your training and be available to you while you volunteer with us.

No, I don’t want to do any administration as part of my volunteering

...but all our roles need some basic admin - such as recording your hours and claiming expenses.

We like to know what impact our volunteers are having on the older people we support.

You can give the Volunteering Team a call to get more information about what’s involved if you’re unsure about completing the administration work. You can contact us at 020 7605 4255 or volunteer.recruitment@independentage.org

If you’re interested in our friendship roles, are you happy to work independently while having regular contact and support from an Independent Age staff member?

I’m happy to work independently

Our volunteers are based around the country and are all supported by a local staff contact who will be in regular contact.

Our central office Volunteering Team will also keep you up-to-date on what’s happening in the organisation through newsletters and volunteer events. You can get in touch whenever you have a question or concern. You can contact us at 020 7605 4255 or volunteer.recruitment@independentage.org

I feel I’ll need more support for my volunteering

Our volunteers are based around the country and are all supported by a local staff contact who will be in touch regularly.

Our central office Volunteering Team will also keep you up-to-date on what’s happening in the organisation through newsletters and volunteer events. If you’re concerned about volunteering on your own, get in touch with our team before you apply and we’ll tell you more about the support we offer and other opportunities that may involve volunteering with our team. You can contact us at 020 7605 4255 or volunteer.recruitment@independentage.org

I'd rather not volunteer in a role working directly with older people

Our friendship roles aren’t the only way to support Independent Age.

We also have roles such as supporting our office staff  and community roles that don't involve working directly with older people but are a vital part of the charity’s work

Thanks for taking the quiz

We hope this answers some questions you might have had about what it's like to volunteer with Independent Age.

Thank you taking the time to complete our recruitment quiz, we hope this gives you more information about what’s involved with volunteering with Independent Age. We have a thorough recruitment process to ensure we place the right people with the older people who access our services.

Before you apply please take a look at our volunteering page to see what roles are available in your area. You can then apply online.

If you have any queries please contact our Volunteer Recruitment Team at 020 7605 4255 or volunteer.recruitment@independentage.org. We look forward to hearing from you!