Be prepared for a power cut
Bad weather can sometimes cause damage and disruption to your gas or electricity supply, so it’s a good idea to be prepared for a power cut or gas leak.
- Know your free emergency numbers – in a power cut dial 105 or, for a gas emergency, dial 0800 111 999.
- Prepare your home – get your appliances serviced by a Gas Safe registered engineer to help prevent carbon monoxide poisoning.
- Keep spare bulbs, batteries, a charged torch and mobile phone handy in case of an emergency.
It’s also a good idea to join your supplier's Priority Services Register (PSR). People on the PSR may get support in a power cut, like alternative heating or cooking facilities. You can sign up to a PSR if you're of State Pension age, are disabled or have a long-term medical condition, have a hearing or sight impairment, or you are in a vulnerable situation. Ofgem has more information.
This winter, you may be spending more time cooking, heating your home, and using electrical appliances. Visit our page on fire, gas, solid fuel and electrical safety for tips on ways to keep yourself safe from fires in your home.
Slips and falls
In your home
It’s important to ensure our home is safe, especially if we are doing more exercise and activities in it. See our page on Staying steady on your feet for tips on avoiding a fall in your home, and what to do if you have one.
Being careful outside
If you have to go out when it’s icy, wear shoes with good grip and a warm lining, and put on thick socks. Keep grit and/or salt to put on your path. Check if your council can give it to you for free, or you can buy it from a DIY store. Some councils provide it for free in on-street grit boxes.
If you live in England and Wales, you can find out which streets your council will grit at Gov.uk. If you live in Scotland, visit Traffic Scotland.
It’s a good idea to carry a mobile phone with you if you can. Make sure it’s fully charged before you go outside.
Scams are crimes, where criminals trick people into giving away money and personal information. These tricks can be complex and take a long time, or can be as instant as a text message or phone call. Scammers take advantage of times of uncertainty, like the current cost of living crisis. Scammers are also more active in winter, because we all stay at home more.
Visit our Scams hub for more information.
COVID-19 in winter
It's likely that the impact of COVID will be worse in winter. You may want to think about extra ways you can keep yourself safe, like wearing a mask, carrying hand sanitiser, or staying at home more.
Remember – you should not feel uncomfortable taking any precautions you need to feel safe.
For more information, visit our Living around COVID-19 page.