Training for professionals

If you work directly with older people, our free training could be helpful. Our regular online training sessions are led by expert senior advisers, designed to fit around your day and will give you tools to support older people in your community.

Housing costs: rent, mortgage and service charges

  • Aims to give frontline workers an overview of support for housing costs, including Housing Benefit and Support for Mortgage Interest.
  • 60-minute interactive session.
  • Delivered online using MS Teams.

Winterwise: supporting older people in winter

  • Designed to give frontline workers practical ways to support older people this winter.
  • 45-minute interactive session.
  • Delivered online using MS Teams.

Key benefits for people over State Pension age

  • Offers frontline workers an introduction to Pension Credit, Attendance Allowance, and Pension Age Disability Payment. We will teach you how to use the entitledto benefits calculator on behalf of your service users. 
  • 2-hour interactive session.
  • Delivered online using MS Teams.

Carer's Allowance and Carer Support Payment

  • Gives frontline workers an overview of Carer's Allowance and Carer Support Payment, and how to help people apply for it.
  • 45-minute interactive session.
  • Delivered online using MS Teams.

Council Tax: discounts and disregards

  • Offers learners an introduction to Council Tax, and the discounts, disregards and reductions available to older people.
  • 45-minute interactive session.
  • Delivered online using MS Teams.

Reaching State Pension age: what happens to benefits?

  • Teaches learners the different benefits on offer before and after someone turns State Pension age, and how to support older people throughout this transition.
  • 1-hour interactive session.
  • Delivered online using MS Teams.
     

Extra resources

Sign up to our newsletter to stay up to date on our free training and resources.

If you would like tailored training for your team, contact our corporate partnerships team.

If you want more free resources to help support older people, use our Cold weather toolkit for professionals. You can order information guides and factsheets by contacting our Helpline.