Please take the time to familiarise yourself with the documents and information provided. What we do (PDF) This document explains what we do for older people and how you can help. About Us (PDF) Lists summary information about Independent Age, the services we offer, why it is needed and how you can get involved. Independent Age Verbal Identity Presentation (PDF) This document looks at our branding and how we communicate, looking at tone, delivery and phrasing. Please make sure when communicating on behalf of Independent Age you follow the guidelines in this document. Signposting Information (DOC) As a coordinating volunteer you can signpost older people to other organisations as part of your role. Please download the following guidelines and read through how, why and when you should signpost someone to another organisation.