Who is the training for and what will I learn?

This 30-minute online course (using Teams) aims to give frontline workers an introductory overview of Council Tax.  

This course is aimed at non-welfare benefits advice roles. 

By the end of the session, you should be able to: 

  • Understand who is liable for paying Council Tax  
  • Understand and identify who is disregarded for Council Tax purposes  
  • Develop an awareness of the different discounts and exemptions  
  • Feel confident in supporting people to make an application for a discount or exemption
  • Know when to signpost for specialist advice.

Upcoming sessions


Sign up for Thursday 16 May, 2:15pm 2:45pm


Sign up for Friday 21 June, 2:15pm 3pm

Sign up for Tuesday 25 June, 10:15am 11am

Sign up for Wednesday 26 June, 2:15pm 3pm