Shān has worked as a Chief Executive since 2005. She is a highly experienced interim manager and consultant, and has been interim Chief Executive of several charities spanning the voluntary sector including United Response, Toynbee Hall, The Children's Society and the Refugee Council.

She also undertakes a range of consultancy assignments, is a mentor to Chief Executives and Directors and supervises Lasting Transformation Associates.

Shān will be with Independent Age until 1st October when she hands over to Deborah Alsina MBE.