Where to find help and advice

Pages 86-87 in the full Wise Guide book
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Throughout the Wise Guide, we have suggested you seek advice from Citizens Advice. To get the best out of Citizens Advice and other advice services, we suggest:

  • book an appointment if you can
  • be persistent
  • take a friend if it helps
  • take food, drink and a newspaper in case you're in for a long wait
  • arrive early
  • ask when they are least busy, and go then
  • take every piece of paperwork relevant to the problem
  • find out about opening hours to save yourself a wasted journey.

We have mentioned Age UK throughout the Wise Guide. Age UK is the new charity combining Age Concern and Help the Aged and some centres still call themselves Age Concern. Here are the contacts in your area:

The contacts in the Wise Guide are mainly for England and Wales. Assume the organisations don't cover Scotland and Northern Ireland unless we have said so. Most will be glad to supply details of equivalent organisations where you live.

For more links to other organisations that can help, please visit our outside links page

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Who does what chart